D: The products from sold you are originate them?
R: All the products from we offers are covered from guarantee originate them of the producer and supplied of their orginale confection.
D: How I find an article?
R: The way simpler in order to find the article that it interests to you is that one to select the present category in the list and to choose the product that to more it appeals to you.
D: How I introduce the technical characteristics of the article?
R: Cliccando on the name of the article from prechosen you, inside you will find eventual confezionamenti and/or relative amounts to the selected object.
D: The products from you deal to you where find them?
R: Only on the web. All the models and the Marches of the last collections are brought back on the situated one.
D: With which languages it is possible to communicate inside of the situated one?
R: Our operating ones are in a position to speaking are in Italian who in English.
D: Where found?
R: Our center is to Ciampino (Rm), in Italy. For whichever question that you will want to turn to us you will be able to contact our Service Customers to the e-mail address info@overlan.it where you will find our operating ones to your complete disposition. Time will be ours hurries to answer to all the email shortly.
D: How happens the payment of the order?
R: The payment can be carried out through discount or credit card.
D: Where I find the data in order to make the discount banking?
R: Our banking coordinates are:
Overlan srl
Banca Etruria - Banca Popolare dell'Etruria e del Lazio
C/C n. 91240
Abi: 05390
Cab: 38860
Cin: Z
IBAN:IT20Z053903886000000091240
Swift address: ARBAIT33135
D: The data of my paper are protect?
R: ! Shop by net thanks to the collaboration with Etruria Bank guarantees the maximum emergency in the treatment of the data of your paper.
D: I must pay the Vat?
R: It depends on the country from which you come. In any case, during the demand of order the amount of the Vat will be indicated you, if previewed.
D: How much time wants us for the shipment of my order?
R: The order will be tried in the moment in which the payment with credit card will be carried out, or after that the communication of happened discount will reach us.
D: I can know dov'è my order?
R: As soon as confirmed, to your order a number will not be attributed for codifies it is for our part that from part of our partner SDA, than you it will communicate the n° of tracking through an email with which you will be able to know the exact point in which the package is found.
D: Which is the cost of the shipment?
R: The entity of the cost of the shipment will be supplied during the demand for the order.
D: Are previewed customs taxes?
R: For shipments inside of the European Community not there are additional taxes. For those carried out to outside of the EEC will be Customs, of the country to which the delivery is destined, to define the payment of the taxes and the relative one to pile.
D: How they come managed my personal data?
R: The data from you supplied will come use you from we in order to manage your order and procurarti information on eventual promotions. In any case your data are protected from the restrictive law on the privacy in vigor in Italy. Shop by net does not use your data for no other scope and it does not yield them to thirds party.
D: What succeeds if my package smarrisce or it is damaged?
R: The package is assured against damages or losses. It contacts to us and we will manage your claim in such way to leave you however satisfied.
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